About

FAQ

• Where is the store based?

  We ship from Provo, Utah

• About Jacob's Scarves

  Jacob is a four-year-old boy I came to know while I was teaching English in Zhongshan, China. His parents cut jeans for a living, making a pittance for hours upon hours of tedious, tiring labor. Only one boy in Zhongshan’s teeming mass of millions, Jacob is burdened with anonymity, hopelessness, and poverty.

  When I met him, I immediately fell in love, who wouldn't with his contagious smile? I knew I needed to help him. I also knew that the English language was a key that can help him and others rise above their circumstances and build a meaningful, successful life.

  So, I started Jacob’s Scarves. We are a for-profit company with a philanthropic mission. We sell high quality, high-fashion scarves to pay Jacob’s tuition at a top-tier English-speaking school.

  Jacob’s Scarves was started for Jacob, but my dream is to build it to fund the education of more and more students of all ages as time goes on. Scarves are so immensely popular worldwide, what if purchasing a scarf could become more than a fashion statement? Jacob’s Scarves aims to make this simple, timeless accessory into a symbol of support for educational opportunity.

• Our Photography

  All of our photography is done by volunteer photographers. We love to join together with others and their talents, to help promote such a great cause. If you'd like your work featured on our site, please contact us!

  photographers:
  Alyssa Ence from Alyssa Ence Photography
  website: http://alyssaencephotography.com/
  facebook: www.facebook.com/alyssaencephotography
  Instagram: www.instagram.com/alyssaence

  Tiffani Hafen from Tif Photography
  facebook: www.facebook.com/tifphotography
  instagram: www.instagram.com/tiffanihafen

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.